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  • Where should the consumer go to get justice? Mention two consumer rights.

Where should the consumer go to get justice? Mention two consumer rights.

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(i) One can go to district level consumer court which deals with claims upto ` 20 lakhs. 

(ii) Various consumer forums or consumer protection councils can be contacted for guidance and help. 

(iii) Under COPRA, a three-tier quasi-judicial machinery at the district, state and national levels was Set-up for redressal of consumer disputes.

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Deependra Verma

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