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  • Mark purchased a new refrigerator from a local appliance store. He had the fridge delivered and ins

Mark purchased a new refrigerator from a local appliance store. He had the fridge delivered and installed, but after a week, it stopped working. Mark contacts the store's customer service

Option: 1

Mark should wait for the store to fix the refrigerator at their convenience


Option: 2

Mark should immediately return the refrigerator to the store and ask for a replacement or refund


Option: 3

Mark should attempt to repair the refrigerator himself to save time and money


Option: 4

Mark should file a complaint with a consumer protection agency without contacting the store first


Answers (1)

best_answer

In this situation, Mark's responsibility as a consumer is to address the issue with the non-functioning refrigerator promptly. The most appropriate course of action is to contact the store where he purchased the refrigerator and request either a replacement or a refund. This allows the store to rectify the issue and ensures that Mark's rights as a consumer are upheld. hence optionn  b is correct.

Posted by

Irshad Anwar

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