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  • You bought a pair of shoes online, but when they arrived, they were of poor quality and different from what was a

You bought a pair of shoes online, but when they arrived, they were of poor quality and different from what was advertised. What should be your next step as a responsible consumer?

Option: 1

Keep the shoes since you purchased them online


Option: 2

File a complaint with the e-commerce platform or seller


Option: 3

Give the shoes to a friend as a gift


Option: 4

Write a positive review to support the seller


Answers (1)

best_answer

 If the shoes you received are of poor quality and not as advertised, it's important to address the issue and protect your consumer rights. Filing a complaint with the e-commerce platform or seller is the appropriate action. Most reputable online platforms have processes in place to handle such complaints, which may include offering a refund, a replacement, or a resolution to the problem. This helps ensure that you receive what you paid for and maintains transparency and fairness in online transactions. hence option b is correct.

Posted by

vishal kumar

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