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Get Answers to all your Questions
You hire a car rental service, and when you arrive to pick up the car, they inform you that they don't have any available despite your confirmed reservation. What action should you take?
Request an alternative vehicle or a discount for the inconvenience.
Accept the situation and find another way to travel
Yell at the staff and demand a car immediately
Leave a negative review online without discussing the issue with the rental agency.
Answers (1)
It's important to remain calm and polite when faced with such a situation. Requesting an alternative vehicle or a discount is a reasonable response to address the inconvenience caused by the car rental service. Yelling at the staff or leaving a negative review without attempting to resolve the issue directly would likely not be productive and could escalate the situation further. Accepting the situation and finding another way to travel could be an option if the rental agency cannot provide a suitable solution, but it's best to communicate your concerns with them first. hence option a is correct.
