You purchased a defective electronic gadget from an online retailer. Despite contacting their customer support multiple times, you haven't received a satisfactory resolution. What should be your next step?
Post a negative review online to warn others about your experience
File a complaint with the local consumer protection agency.
Give up on trying to resolve the issue and accept the loss.
Contact the manufacturer directly for assistance.
Contacting the local consumer protection agency can help escalate your issue and may lead to a resolution or intervention by a regulatory authority.hence option b is correct.