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You purchased a new smartphone, and within a week, it started experiencing multiple issues. Which consumer right is most relevant in this situation?

Option: 1

Right to education


Option: 2

Right to redressal


Option: 3

Right to safety


Option: 4

Right to choose


Answers (1)

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The "Right to redressal" is the consumer's right to seek compensation or remedy for a product or service that does not meet the expected quality or is faulty. In this case, when the smartphone you purchased experiences multiple issues within a week, you have the right to seek redressal, which may include repair, replacement, or a refund from the seller or manufacturer. This right ensures that consumers are protected when they encounter problems with the products they have purchased. hence option b is correct.

Posted by

HARSH KANKARIA

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