Write a letter to the Bank Manager informing him that you were supposed to get a debit card via post and when you received it, debit card was missing from the envelope. Also ask him what are the steps you need to follow now.

Answers (1)

23- Metro Apt. 

Holy Faith school campus

Shimla-220034

Date:2-5-2020

The Manager

Canara Bank

Shimla-33

Subject- missing debit card

Dear Sir

This is to inform you that I was supposed to receive my new (updated) debit card from your branch. I received the envolve yesterday stating that the debit card is inside but when I oped the envelope, it was empty. There was no card inside, though the envelope was sealed. I wish to complain regarding this.

Kindly take the necessary steps to block or deactivate the card if required. Also send me my debit card again.Details of my bank accont are attached with the letter.

Thanking you in anticipation.

Your sincerely 

Payal Khanna

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