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Situation: A consumer purchases a smartphone that malfunctions within a week of purchase. Despite several attempts to contact the manufacturer for repairs or a replacement, they receive no response. What action can the consumer take under the Consumer Protection Act?

Option: 1

Wait patiently for the manufacturer to respond.


Option: 2

File a complaint with the local police.


Option: 3

Lodge a complaint with the appropriate consumer forum.


Option: 4

Complain on social media to gain the manufacturer's attention


Answers (1)

best_answer

Lodge a complaint with the appropriate consumer forum this is best redressal. hence option c is correct.

Posted by

rishi.raj

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