Situation: A consumer purchases a smartphone that malfunctions within a week of purchase. Despite several attempts to contact the manufacturer for repairs or a replacement, they receive no response. What action can the consumer take under the Consumer Protection Act?
Wait patiently for the manufacturer to respond.
File a complaint with the local police.
Lodge a complaint with the appropriate consumer forum.
Complain on social media to gain the manufacturer's attention
Lodge a complaint with the appropriate consumer forum this is best redressal. hence option c is correct.