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  • Tom purchased a new laptop with a one-year warranty. After six months, the laptop developed a hardware issue. Wha

Tom purchased a new laptop with a one-year warranty. After six months, the laptop developed a hardware issue. What should he do?

Option: 1

Wait until the warranty expires before seeking help


Option: 2

Take the laptop to a local repair shop and pay for the repair.


Option: 3

Contact the manufacturer or seller to claim warranty coverage and request repairs or a replacement.


Option: 4

Sell the laptop as-is to recover some of the cost.


Answers (1)

best_answer

Contact the manufacturer or seller to claim warranty coverage and request repairs or a replacement which is the best policy to be applied. hence option c is correct.

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chirag

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