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Alex purchased a new bicycle from a local shop, and the salesperson promised a one-year warranty on all parts and repairs. After six months, the bicycle developed a mechanical issue.What is Alex's responsibility as a consumer in this situation?

Option: 1

 Alex should attempt to repair the bicycle himself to save money.


Option: 2

 Alex should take the bicycle back to the shop and demand a free repair under the warranty.


Option: 3

Alex should discard the bicycle and buy a new one.


Option: 4

Alex should wait until the issue becomes worse before seeking a repair.


Answers (1)

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In this situation, Alex's responsibility as a consumer is to take advantage of the one-year warranty that was promised with the purchase of the bicycle. Since the bicycle developed a mechanical issue within the warranty period, Alex should return it to the shop and request a free repair as per the warranty terms. Attempting to repair it himself or discarding it without utilizing the warranty would not be the most responsible course of action. hence option b is correct.

Posted by

Divya Prakash Singh

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