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  • Sarah purchased a new smartphone online, but it arrived with a cracked screen. What should she do?<

Sarah purchased a new smartphone online, but it arrived with a cracked screen. What should she do?

Option: 1

Keep the damaged phone and accept the loss.


Option: 2

Contact the seller immediately to report the issue and request a replacement or refund.


Option: 3

File a complaint with the manufacturer's customer service.


Option: 4

Wait for a few weeks to see if the issue resolves itself.


Answers (1)

Contact the seller immediately to report the issue and request a replacement or refund. hence option b is correct.

Posted by

Sumit Saini

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