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Situation: Sarah purchased a smartphone online, but it arrived with a cracked screen. She contacted the seller for a replacement, but they refused. What should Sarah do?
Option: 1
File a complaint with the local police
Option: 2
Contact the manufacturer directly
Option: 3
Approach the nearest consumer court
Option: 4
Ignore the issue as it's an online purchase
Answers (1)
Sarah can approach the nearest consumer court for the redressal thus option is correct.
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